Order Processing & Delivery Time

Orders are usually prepared and dispatched within 48 working hours after successful order placement. Delivery time depends on the product and delivery location. In most cases, orders are delivered within 1 to 10 business days from the date of dispatch. Estimated delivery timelines are available on individual product pages.

Important Information

Please note that during busy periods such as festive seasons, special promotions, or sales events, order processing and delivery may take an additional 5–7 business days. We appreciate your understanding during such times.

Order Confirmation Updates

Once you place an order with urbanweavecarpets, you will receive updates to keep you informed:

• An email confirmation with complete order details

• An SMS update (where applicable) regarding order status

Shipment Tracking

After your order is shipped, tracking information will be shared with you via email or SMS. This allows you to follow your package and check the expected delivery date.

Order Cancellation

If you wish to cancel your order, please contact us at +91 9044252736 or email us at urbanweavescarpets@gmail.com Cancellations can only be accepted if the order has not already been dispatched.

Once the cancellation is approved:

• Refunds will be issued to the original payment method

• The refunded amount will be credited within 48 business hours

Pricing Transparency

All product prices on urbanweavecarpets are inclusive of applicable taxes and duties. There are no hidden costs or surprise charges at checkout.

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